Canon 20D users

[Truck4 48]

The Canon 20D has a number of defects that Canon will honor repair under thier 1-year warranty. These include:

-Pop-up flash. It is prone to breaking while popping up or being closed. This will read "Error 5" on your LCD and require the camera be re-started to clear.

-Power source problem with Canon batteries. Camera will not power off or read memory card.

-Battery grip BG-E2 has a known defect in power supply, which includes showing battery/power symbol reading at half or "bc" when batteries are at full power. The above power problems are also associated with this defect when grip is attached.

When contacted about the BG-E2 problem, Canon replied with this email:

"We have discovered that when using Battery Grip BG-E2 with EOS 20D,

there are cases that, even with fully charged batteries (exclusive

battery pack or NiMH battery) or unused AA size batteries, only a few

shots can be taken or "bc" is displayed immediately.

BG-E2 Battery Grips that cause this phenomenon will be repaired free of

charge.

Unfortunately, both your camera and battery grip will need to be

examined by a service center."

This defect is known to Canon and they have had numerous units returned for modification. They have not, however, let buyers/owners know about the defect.

Also note- the nearest Canon service center for warranty work is in Jamesburg, NJ- over an hour away from Westchester. If shipped, Canon requires delivery confirmation and insurance. As per Canon, repairs take anywhere from 5-10 buisness days. Also stated in the warranty, cameras will not be replaced with a new unit, but repaired or replaced with a refurbished model.