Investigators: FDNY's Ambulance Dispatch Systems "Unacceptably Flawed"

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The city Department of Investigation said Tuesday that it found significant flaws in the FDNY's ambulance dispatch systems while probing the emergency response to a Queens fire earlier this year that killed two 4-year-old children.

Article: http://www.nbcnewyork.com/news/local/Investigations-Department-Flaws-NYC-FDNY-Dispatchers-Rockaway-Fire-Tinglin-279920652.html

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Amazing.....'cause no one ever claimed there was an issue with the dispatch systems in this city before

This sad event has simply brought to light the flaws in a system that we in the field have been talking about for years. Firemen, cops, dispatchers, ect have voiced endless concern over UCT and inter-agency communications.

Correct me if I'm wrong, but i recall being told that when a Fire Disp. needs to contact police, they simply dial 911 and go through UCT.