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The "love/hate" relationship between cops and their dispatchers

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Excellent article.

Let’s be honest, there is no better example of a “love-hate relationship” than the daily interaction between street cops and their dispatchers. When things are going well, we love each other; when they’re not, tempers flare, attitudes take a nosedive and we temporarily hate each other.

Having spent time on both sides of the dispatch center, I’d like to make just a few suggestions for making life easier—and safer—for each other.

http://www.policeone.com/patrol-issues/articles/1271472-The-love-hate-relationship-between-cops-and-their-dispatchers

sham-rock likes this

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Interesting article, Police one has published a couple of similar ones recently.

I had to laugh about the suggestion on providing closure. We had one officer in Stamford who would call up after every call and tell us everything that happened, it got to the point where when we saw that number come up on caller ID we would not answer it telling each other that it was their turn. That one backfired when the officers started visiting the dispatch center, once even saying you guys must have been busy because you didn't answer, so I came up to tell you what happened. I guess visitors when you are busy are somehow better.

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