Performance Measurements for Fire Departments

[Bnechis 3,961]

Event Date: 26-January 10 9:00 (Single Day Event)

New Rochelle Fire Department is sponsering a 3 hour Performance Measurements for Fire Departments

Session Description

FireStats will introduce, demonstrate and discuss various performance measures commonly used for fire

departments. These include response time fractiles and percentiles, unit and system reliability, unit and system availability, unit-hour utilizations, resource concentration, and effective staffing.

Also discuss are the benefits and pitfalls of comparing engine company performance by company and shift, and the various ways to look at personnel and engine company performance.

This half-day session is designed to give fire officers a comprehensive understanding of the most commonly used analytic and statistical tools available to the fire service – tools that are especially useful in Fire Department Accreditation and Standards of Response Coverage. Most of the analyses that will be discussed are fairly easily performed in Microsoft Excel and they will be demonstrate briefly on how to perform certain of these analyses with this common software that most departments already have. Attendees should not bring computers as the Excel demonstration will not be a tutorial, but rather a quick demonstration of what is possible.

Course Instructor

Paul Rottenberg is the president of FireStats, LLC., an education and management consulting firm providing analysis and support to fire departments throughout the United States. Paul has an MBA from the University of San Francisco and has worked for public and private entities in financial and operations analysis for over 25 years. Paul is the sole creator and instructor of all FireStats curriculum has taught his classes to over 1,000 fire officers throughout the US.

FireStats has worked on over 500 fire department analysis projects including Standards of Cover, Accreditation, strategic plans, and customized statistical and probabilistic analyses in support of engine and ambulance deployment and staffing models. Paul has ten years as an active paid-call engineer/EMT with a combination fire department in Northern California, is a subject matter expert in Deployment Analysis for the USFA at the National Fire Academy, teaches for the Center for Public Safety Excellence, and is a member of the American Management Association’s Technology, Innovation and Manufacturing Management Council. In addition to teaching and working on ad hoc projects, Paul is currently retained by several fire departments to provide ongoing analysis to the executive staff.

To attend this session, please contact: paul@FireStats.com

[Bnechis 3,961]

Course is next week - seats are still available!