FEMA PDS Course - Decision Making and Problem Solving

[helicopper 1,050]

Decision Making and Problem Solving (G - 241)

Westchester County Department of Emergency Services

4 Dana Road

Valhalla, NY

Monday, May 12, 2008 8:30 a.m. – 5:00 p.m.

DECISION MAKING AND PROBLEM SOLVING (G-241)

This course will address several of the most important functions of emergency personnel who carry out program management responsibilities. Students are taught a process for making decisions and solving problems that is applicable to all aspects of professional and volunteer management, as well as personal situations. Participants will develop a systematic approach to decision making and problem solving, as well as an understanding of how decision making and problem solving are affected by policy analysis in emergency management.

Topics and Issues to be Covered

The role of the emergency manager in the decision making-problem solving processes, in emergency and non-emergency settings

Attributes of an effective decision maker

Basic forms of group decision making

The six-step model for effective decision making and problem solving

Decision making and the "group think" phenomenon

Developing a personal action plan

Who Should Attend: Students for this course are those with full or part-time emergency management assignments in government, volunteer or private sector organizations. Those new to the emergency management programs, or those with limited experience, will benefit most. Participants from a broad range of emergency organizations, including law enforcement, fire services, community planning, hospitals, health and medical facilities and services, emergency management, public works, voluntary organizations, businesses and local government officials, are also welcome.

Prerequisites: None

Suggested:

Principles of Emergency Management G-230

Emergency Planning G-235

AnnouncementDecMakiandProbSolv_R2_May12_08.pdf